Frequently Asked Questions
What areas do you service?
Classic Catering & Events is a full-service catering and rental company proudly serving southwest Michigan and northwest Indiana. We are located in Bridgman, Michigan just 43 miles from South Haven, 35 miles from South Bend, and 85 miles outside of Chicago. There are no better venue spaces in the area than those that are near the beautiful shore of Lake Michigan.
How do I book an event?
You may contact our offices via the Contact Info form on our website or call our offices (269) 465-4420 to speak with one of our Event Specialists. From here you will work together to plan a preliminary quote unique for your event. Should you want to reserve your party with us, we kindly request a deposit of 30% of the total balance to secure any rental items from our inventory and/or the necessary staffing to execute the event. Additionally, a signed and dated copy of the contract must be returned to your Event Specialist to complete the reservation.
How can I make a deposit?
Deposits can be made by debit or credit card over the phone, check in the mail, or hand delivered to our offices. Our accountant will then send you an electronic paid invoice to the email provided on file to keep for your records.
Are deposits refundable?
No, deposits are non-refundable but can be transferred to a later date if needed.
When are my final guest counts and payments due?
Final guest counts and payment is due two weeks prior to the day, or business day if your event falls over the weekend, of your event. After this date guest counts may only increase, not decrease, up to 72 hours prior to the business day of your event.
What do I do if it rains?
When planning an outdoor event, it is always smart to take weather into consideration. Just because the forecast predicts showers, doesn't mean you can't still have a party outside! You will want to think about securing a tent and sidewalls from our rental inventory. Be watching the weather closely leading up to your event to determine your final needs for these weather dependent items. Our Event Specialists will work hand-in-hand with you to better advise each unique situation and how to best plan ahead for inclement conditions.
What is your rental cancellation policy?
Rental items may be cancelled or changed, without penalty, up until 2 weeks prior to the event date. Weather dependent items, such as sidewalls, tents, heaters, etc. may be cancelled up to the Monday prior to the event for a refund of 50% of the cost of those items. Items specifically purchased for your event by Classic Catering & Events, or sub-rented from another source, are unable to be cancelled.
What is the cost of delivery for rental services?
Rental deliveries made Monday- Friday within a 20 mile radius of Bridgman, MI are $45.00 and on Saturday and Sunday are $90.00. Special pickup on the weekend of these rental items may merit an additional charge. Deliveries requested outside of the 20 mile radius will be charged $0.50 per mile, each way.
Do you offer tastings? How do I schedule one? Is there an extra charge?
Yes, we do offer tasting opportunities for your big event so that you may experience a "taste" of Classic Catering. You may work with your Event Specialist to schedule a day and time where you will sit down with them and a chef chef to try a few menu items in hopes of selecting the perfect meal for your big day. Tastings are scheduled by first come first serve basis in our calendar system. Availability varies throughout the course of the year due to the heightened number of events being carried out during the summer and fall. The chefs kindly request final tasting menu selections at least two weeks prior to the scheduled tasting date. There is no charge for an initial tasting in hopes of you loving your experience with us so much, that you will book your event with our team.
Do guests serve themselves at a buffet?
No, our trained and educated service staff members will serve your guests as they walk through the buffet line. This not only helps to maintain portion control, but also sanitation so that your service is as pristine as can be.
What does service staff entail?
Our service staff takes care of full setup of the meal you have diligently planned with your Event Specialist, maintenance of food and/or non-alcoholic beverage stations for the duration the event, replenishing water service table-side, and the cleanup of each table or any stations after eating.
Does Classic Catering & Events offer bartending services?
No, our company does not offer bartending services but can offer excellent recommendations based upon the location of your venue or event.
Can you accommodate special dietary requests?
Yes! We take allergies and special dietary needs very seriously without our production facility. We can accommodate, but aren't limited to, your modern day needs for gluten free, vegetarian, vegan, or nut free. Please notify your Event Specialists early on while working together so that proper modifications or recommendations may be implemented prior to a tasting or event.
Can I bring in food from another store or vendor to compliment Classic Catering dishes?
Unfortunately, the only outside food we permit on-site along side our catered services is dessert. We understand that dessert can have personal connections from a family member or relative and is a sentimental detail of your big event. Additionally, desserts do not usually require specific temperature controlled regulations and are OK to have sitting out on a table at a venue or location. However, side items such as appetizers, salads, starches, and vegetables or main entrees may not be supplemented from an outside source to present in cohesion with Classic Catering product. We uphold this policy to ensure that the highest level of food safety is maintained from a food-safe and certified kitchen, so as to prevent any ill preparation practices, lack of sanitation in product distribution, or improper temperature control to take place.